Features
Everything a print shop needs in one system
Eight modules that work together: a request becomes an order, the order an invoice, the invoice a payment, and materials are written off from stock.
01 / 08
Requests and clients
Every enquiry — from the website, phone, Viber or Instagram — becomes a request with a next step. The client is found automatically by phone number, so repeat orders don't get lost.
- Requests from website forms and calculators go straight into the CRM with source and UTM
- Next step: call back, survey, meeting — with a reminder at a set time
- "In progress" — and the request turns into an order by itself
- Individual and company clients: registration numbers, contact persons, manager
- A PIN-protected client portal and phone search from any screen
02 / 08
Calculator and quotes
Price banners, signs, film, business cards and print runs with the same formulas as on your website. A saved quote becomes an order or an invoice in one click.
- Your materials, prices per m², print runs, options (eyelets, lamination, installation)
- Cost, profit and margin — only for those allowed to see them
- Discount as a percentage or a fixed amount
- Send the quote to the client as a link
- Statistics: what gets calculated most on your website
03 / 08
Production board
All orders in columns by stage. Drag a card and the status changes. Overdue orders turn red, payment status is right on the card.
- New → Approval → Artwork → In production → Ready → Delivered
- Deadline, items, manager and payment status on the card
- "Only my orders" filter
- Works on the phone: press and hold a card and move it
- Status history in every order
04 / 08
Invoices, sign-offs, contracts
An invoice or completion certificate with your company details — from the order in a minute. A PDF for printing or a link for the client in Viber or Telegram that opens without logging in.
- Invoices and completion certificates with your company details and IBAN
- Contracts from your templates filled with the client's data
- A link to your company details and document scans, protected with a PIN for 6 hours
- A catalogue of items and options for quick filling
- A searchable document archive
05 / 08
Payments and debts
Prepayment, balance, debt — for every order and client. Create a QR code or an online payment link: the money arrives and the order is marked as paid automatically.
- Online payments via LiqPay or WayForPay (other providers on request)
- A payment QR code — printed on the invoice or shown on screen
- Client debts and "ordered this month" on the dashboard
- Partial payments and payment history
06 / 08
Stock and expenses
Paper, film, banner material, plastic, hardware — with categories and minimum stock levels. Write materials off directly to orders to know the real cost.
- Purchases and write-offs with price and supplier
- Minimum stock level — the system highlights what's running out
- Expenses by category: rent, materials, advertising, subcontractors
- Subcontractors with their details and documents
07 / 08
Telegram and reminders
A new request arrives in the managers' Telegram with "Open" and "Take it" buttons. Reminders about calls and surveys go to the messenger and to the admin bell.
- Instant notifications about requests and quotes from the website
- Reminders at a specific time
- Morning digest at 9:00: what to do today
- Several managers — several chats
08 / 08
Source analytics
Finally you can see which advertising pays off. The system detects the source of website requests (Google, Ads, Instagram, Facebook), and for calls the manager notes "how they found us".
- Requests, orders, conversion, revenue, paid, average order value
- Periods: month, 3 months, year, all time
- UTM tags and Google Ads gclid
- Ready-made tagged links for Instagram, Google Maps, Telegram
And a few small things you can't do without
Roles and permissions
Manager, designer, production, accountant — everyone sees only their part. Cost and margin are for the owner only.
Drafts
Started an invoice or an order and got distracted — the system saves a draft.
Archive
Completed orders, requests and documents go to the archive but are always at hand.
Subcontractors
Subcontracted cutting, installation, milling — with company details, documents and expenses.
Website and price list
If your website runs on our platform, service pages, prices and calculators are edited in the same admin panel.
Mobile version
The whole system is adapted for phones: take a request or check a debt from anywhere.
Really works on the phone
Not a "lite version" but the same system: production board, requests, clients, payments. The workshop foreman or the installer on site sees the current status.
Our own product
Missing a feature? We'll build it
PrintFlow isn't someone else's "box" — it's our own system. If your workflow has something special, we can add the module, report or integration you need.
Tell us what's missing-
New modules
For example: equipment tracking, an installers' schedule or a client portal.
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Your formulas and reports
Special pricing rules, reports for the owner or the accountant.
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Integrations
Accounting, telephony, delivery services, your website.
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Small improvements — free
If a change is useful to other clients too, we make it at no extra cost.
First 3 months free
Want this CRM for your print shop?
Leave a request — we'll show you the system on real examples in a 30-minute online call, answer your questions and estimate the cost for your workflow.
- Demo via Google Meet, Zoom or Viber — whatever suits you
- We set up the system and train your team
- Data migration — on request
- Missing a feature? We'll build it for you
Or call right away: +380 73 658 44 95
Request sent